Ask the Right Questions About Your Retail Freight Management Strategy

| Maria Haggerty

The thought process behind a retail freight management strategy has a direct impact on a brand’s customer experience. While customers may not see this firsthand, the intricacies involved in designing a box and its shipping procedures are many. For brands looking to improve their freight management practices and excite customers, here are two crucial questions to start with, and what you need to consider.

Enterprise Resource Planning, OMS, order management system, warehouse management system, WMS, ERP

10 Ways A 3PL Can Help Multichannel Companies Operate Profitably

| Curt Barry

Third-party logistics companies or 3PL providers can help ecommerce and direct-to-customer merchants expand internal fulfillment operations without large outlays. In the past five years some large companies have entered the market with extremely competitive services and costs.To help in the decision process, here are 10 ways that 3PLs have helped companies do just that.

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

Managing Scalable Growth Across Your Ecommerce Operations

| Maria Haggerty

As you grow your digital offerings, you must accurately gauge when and how to expand ecommerce operations while keeping what works in view. While moving toward your 2016 goals, consider investing in the right tools and partners in order to foster growth, but never forget your brand’s beginnings.

Target Corp.

Omnichannel Helps Target Hits Q4 Digital Sales Out of the Park

| Mike O'Brien

Target hit on a winning combination of free shipping and omnichannel operations to grow its digital sales a healthy 34% in Q4, while same-store sales grew just 1.9%. In addition, 30% of its digital sales were either from buy online, pickup in store or ship-from-store transactions. See how Target got it done in 2015, especially during the critical holiday season.

Deliv

UPS Looks to Learn More About Same-Day Model Through Stake in Deliv

| Mike O'Brien

In a move aimed at better understanding the inner workings of the same-day delivery model, UPS has purchased a stake in crowdsourced delivery startup Deliv. Just how UPS will leverage this relationship and what it learns remains to be seen, but it surely has its eye on the burgeoning same-day delivery space, including competitor FedEx’s service for Neiman Marcus and others.

FedEx

UPS Challenging FedEx-TNT Deal in Brazil

| Mike O'Brien

Three years after having its acquisition of TNT snagged on EU regulatory concerns, UPS has filed an appeal of the FedEx-TNT deal. Will this latest move hang up the $4.8 billion deal for its main rival, announced last April? Stay tuned for the next installment.

distribution center

Room for Improvement: 5 Steps to Better Retail Warehouse Selection

| Fabio Duque

With hundreds of millions of square feet of public space available for your retail warehouse in North America alone, how can your company do the best possible job of differentiating between facilities? Just as important, how can it choose the retail warehouse space that will be a perfect fit? Here are some tips that can help make the selection process a great success.

Amazon Flex

Amazon Flex Drivers Reportedly Delivering Parcels

| Mike O'Brien

Amazon is once again on the move in logistics and delivery, with Reuters reporting its courier-based Amazon Flex network is making parcel deliveries in addition to the typical everyday goods being sent to Prime members.

Reuters said Amazon did acknowledge that drivers for Amazon Flex in Texas had already begun mixing in parcel deliveries with regular Prime Now orders. Amazon Flex, which allows couriers to sign up for delivery shifts via an app, is currently available in 14 cities including Seattle, Las Vegas, Phoenix and Dallas.