opinion & response
Praise to Pass Along I enjoy reading every issue of my Catalog Age cover to cover. With each issue, I find myself ripping out articles to pass on to co-workers,
Shipping/Delivery
Take It Away
Multichannel shoppers are an evolving breed, changing right along with the technology on which they must rely, and frequently presenting behavioral surprises
Museum Piece
POPPING THE BUBBLE WRAP that came with your birthday gift? Stop! You may be destroying a collectible. Sealed Air Corporation’s Bubble Wrap cushioning
DC CONFIDENTIAL
In the spring of 2003, after enjoying five years of double-digit growth, Benchmark Brands Inc., a Norcross, GA-based multichannel retailer of foot-care
Damage Control
Companies that ship products directly to consumers have a problem that conventional retailers don’t necessarily have to consider: Their goods must withstand
Survey: Website Function, Design Need Work
Online marketers still have room for improvement when it comes to satisfying customers. According to the most recent Catalog Online Co-op Survey from Peterborough, NH-based list and marketing services firm Millard Group, only 55% of respondents said they
5 Steps to Managing Vendors
Not every vendor needs to be managed. This might sound like an absurdity, but there is some truth to it. Some vendor relationships can run on automatic
SQUEEZE PLAY
Now that spring is well under way, it’s easier to see the similarities between supply chain management and baseball: Both occupations require their practitioners
opinion & response
Days-ed and Confused In the April Backword (You Must Have a Beautiful Baby), you mention the Pottery Barn Baby of the Month contest. Umm, when did April
Behind Bars
YOU MIGHT AS WELL BE IN PRISON once the bar code police invade your life in ways you never thought possible. And that’s going to happen very soon, predicts