2012 Multichannel Merchant Outlook Survey is Open

| MCM staff

The editors of Multichannel Merchant are in the midst of gathering information for their annual Outlook Survey, which delves into the core areas of our business: ecommerce, catalogs, operations and fulfillment and general marketing. Can you please spare 5 minutes to help us with our research?

Executive Roundtable: Agility, Speed, Realtime

| Jim Tierney

Our roundtable participants were Chris Bradley, CEO of Cuddledown; Paal Gisholt, CEO of SmartPak; Guy van Rooyen, president of Donna Salyers Fabulous Furs; Susan Landay, president and CEO of Trainers Warehouse; Matt Glerum, president of TravelSmith Outfitters; Phyliss Mosca, president of Ulla Popken; Steve Voigt, CEO of King Arthur Flour Co.; Vicki Updike, president of Miles Kimball Co.; Margot Murphy Moore, CEO of 1-800-HOMEOPATHY; and Russ Gaitskill, president and CEO of Garnet Hill.

How to Make Email Marketing Mobile and Social

Email marketing is alive and well. In fact, email marketing investment will grow at a 10% compound annual growth rate between 2011 and 2016 as marketers create more sophisticated email campaigns and use email to introduce customers to emerging marketing experiences like mobile or social. How can you make sure you are leveraging email to promote some of your more experimental interactive marketing efforts?