Thoughts on Christmas Past

| Andrea Syverson

As you know by now, the holiday sales reports for 2007 were less than merry. Lots of reasons for this have been bandied about, from economic uncertainty

THE KEY TO Comailing

| TIMOTHY GABLE

Postage rates, which we all know keep going up, represent 45% to 65% of a catalog’s costs. What’s the best way to reduce your postal bill, short of slashing

Clear It Out

| Curt Barry

Faced with a boatload of inventory after a lackluster holiday? You’re not alone. Many retailers fell well short of sales plans that were fairly conservative

SHORT ORDER

| Melissa Dowling

The fact that gifts cataloger Lillian Vernon laid off 25% of its staff on Dec. 20 was a sure sign that this was not going to be a great season. It was,

Build brand through service

| Monica Kitchen

Brand is a promise kept, according to John Greening, an associate professor of integrated marketing communications at Northwestern, and a former ad exec

Talbots to drop Kids, Mens lines

| MCM staff

The Talbots is turning its back on men and children. To better focus on its core women’s apparel business, the company announced Jan. 4 that it will drop