Getting Serious About Cyber Mondays
Multichannel strategies could help a lot of marketers extend their Cyber Monday success from this year much deeper into next year
Channel Integration
Net Income Rises at Jos. A. Bank
Third-quarter net income for Hampstead, MD-based Jos. A. Bank Clothiers rose 27%, to $7.1 million, compared with $5.5 million for the same period last year, in the third quarter ended Nov. 3. Sales jumped nearly 10%, to $131.3 million, up from $119.5 million in the third quarter of 2006. Direct sales for the menswear cataloger/retailer skyrocketed increased 1.8%, while same-store sales rose 3.1%.
Holiday Highlights: How Road Runner Sports Got Ready
Given that the fourth quarter is the busiest time for most merchants, how well they prepare for the big season is crucial to success. Jennifer Melzer, director of customer experience for San Diego-based Road Runner Sports, took time to chat with MULTICHANNEL MERCHANT
How to Increase Value in Credit Card Transaction Data
Nearly one in three consumer purchases in the U.S. is made with a payment card
Robb & Stucky Goes Direct
Robb & Stucky Ltd., a 92-year-old furnishings and interior design company, has launched a catalog.
Survey Says: Shoppers Reward Return-friendly Retailers
It will surprise no one that customers prefer to shop at merchants that make it easy to return goods. But a recent survey from returns management systems provider Newgistics backs this up.
Elfing It Up at Lands’ End
To liven up the holiday order experience for both customers and telephone representatives, Lands
Chocolatier Restarts Catalog, Eyes China
For the first time in more than four years, Chocolate Chocolate Chocolate is producing a catalog.
Financial Reports: Restoration Hardware, Sharper Image
Financial results for Restoration Hardware and Sharper Image
No Sweat: The Benefits of Triggered E-mail
E-mail is easy on the budget. But are you taking full advantage of it?
Are you, for example, sending triggered messages