Straight-on e-mail

| Tim Parry

The Lenox Group was hardly what you’d call database-poor. It had one for its catalog, another for its stores, and still another file for its e-mail addresses.

A hankering for hard goods

| MCM staff

When Golden Gate Capital started its catalog acquisition binge about three years ago, the joke around the office was that very soon the private equity

Lillian to get even more personal

| Jim Tierney

It’s no secret that Lillian Vernon takes pride in personalization. After all, the venerable gifts and housewares cataloger was founded 56 years ago around

Golden Boy

| Mark Del Franco

Beverly, MA is an unlikely setting for the center of the catalog industry. Thirty miles northeast of Boston, it’s a sleepy town with old New England houses

Neiman’s Direct Sales Rise 9%

| MCM staff

Direct marketing sales for Dallas-based luxury goods merchant Neiman Marcus Group, which mails the Neiman Marcus and Horchow apparel and home decor catalogs, increased 9%, to nearly $165 million for the fourth quarter ended July 28.