Getting Emotional: Why Segmentation Doesn’t Cut It

| Daryl Travis

The simple purpose of market segmentation is to discover meaningful differences among a target audience. By segmenting the audience, we set out to better understand customers so that we can address them more precisely and persuasively. In the best cases, segments will differ in significant ways that, when addressed with new products or marketing programs, will provide a competitive advantage.

Promotions Giveth and Taketh Away

| MCM staff

Promotional offers can increase response rate and demand per catalog among both the house file and prospect list segments, says Michael Grant of Scarsdale, NY-based catalog consultancy Michael Grant Direct. But the subsequent impact can vary by segment, so be sure to measure the downstream results.

Campaign Management for Database Marketing Efforts

| Scott Cone

This is the sixth article in an ongoing series on database marketing strategy, which outlines an approach to understanding the details of building a world-class database marketing system — regardless of whether you are an expert in analytics or technology.

Compiled Lists Shaping Up

| MCM staff

Compiled lists have been the primary source for marketers including files from such industries as credit card, insurance, retailers, package goods, specialty publications, and automotive mailers, have long been a staple for most mass marketers. These files offer millions of names, highly targeted selects, and lower cost per thousands.

Optimizing House File Buyers

| MCM staff

Optimizing your house file can help improve profitability. Jim Coogan, president of Sante Fe, NM-based Catalog Marketing Economics, shows you three techniques for house file optimization.

Verifying B-to-B Mail

| Bernie Goldberg

Building and maintaining your business-to-business house file can be daunting, especially when you have different databases throughout the enterprise. These multiple databases frequently have no common link and it is impossible to exchange information between the company