Alibaba Group Holdings Limited announced record-breaking sales of $17.8 billion on Singles Day from Thursday into Friday, up 32% from $14.3 billion in 2015. See how mobile played a part in the overall success of Singles Day and how rival competitor JD.com did on Singles Day.
Even though we live in a very digital retail environment today, consumers still want and even crave a human element in customer service. A new study reveals why the human element is important when engaging with consumers today.
When businesses consider which communication channel to use when engaging customers, text messaging (SMS) is at the top of the list. Here are five reasons why SMS text messaging is a great way to engage with your consumers.
Gildan Activewear Inc., is expected to acquire American Apparel for $88million. See what this will mean for both brands moving forward.
Single’s Day, the mega-shopping holiday created by Alibaba Group Holding Ltd., and held each 11/11, has surpassed 2015’s total of $14.3 billion, with several hours left. See what is being predicted for this shopping event and how it will impact shoppers.
As a digital retailer, you can boost sales by identifying any issues and taking measures to minimize shopping cart abandonment on your mobile site. Apply these seven tips to your mobile site to improve the customer experience, and you will surely see a decrease in mobile shopping cart abandonment.
Black Friday and Cyber Monday are the two busiest shopping days for ecommerce. These two days have impacted ecommerce brands in years past. Take a look back at Black Friday and Cyber Monday 2015 and the predictions for 2016.
Competition for customers’ online attention increases steadily, and consumers are getting pickier. It has become crucial to test, monitor and optimize websites and mobile applications to ensure they are top quality. Here are five top application and ecommerce site testing trend predictions for 2017.
Keeping track of your retail customers across all channels is no easy task, but it is important in order to understand where and when your shopper is shopping. Here is how you can improve the customer tracking across all of your digital channels.
Elevating the confidence level of your buyers on Cyber Monday, your business can drive more sales and ensure greater customer satisfaction. Here are what retailers need to know to make the customer happy on Cyber Monday and the rest of the holiday season.