Millennials Want Companies to Adopt New Identity Verification Approaches

| Daniela Forte

When it comes to sharing personal information, millennials are extremely reluctant. However, there is a gap between millennials wanting to secure access on all connected devices and their willingness to sharing data. Here is what retailers need to know about what millennials want when it comes to sharing their personal information.

Merchandising in Multiple Sales Channels

| Steve Weber

In order to maximize sales in all of your channels, yet maintain a consistent brand experience, it is important for multichannel merchants to understand the best ways to develop channel-specific content. Here are several ways to develop channel-specific content for your brand.

How to Get Your Ecommerce Site Halloween Ready

| Daniela Forte

With Halloween just weeks away, it is important to get your online store ready for what is considered the fourth most lucrative ecommerce holiday behind Christmas, Thanksgiving and Easter. Here is an inside look at what we can expect this Halloween season.

Big Box Retailers Win When Sales Associates Service Online Customers

| Oscar Sachs

In a study by UPS, 51% of shoppers made their purchases online, compared to 48% in 2015 and 47% in 2014. The problem is big box retailers face is that they have yet to figure out how to successfully sell certain big box categories online, which is why conversions are so low. See how big box retailers should be personalizing the online experience for shoppers.

Preserving the Consumer Experience – It’s Not About the Price!

| Pamela Springer

When it comes to delivering a superior customer experience, the seller holds all the cards. It is critical that the reseller, merchant, brand has the ability to follow through and support the consumer both pre and post sale. Here are what merchants can keep in mind when preserving the consumer experience.