Why Catalogers Lag Behind

| Tim Parry

When it comes to implementing video, e-commerce in general is lagging behind the rest of the Internet on the video front, according to Dr. Melody King, vice president of sales and marketing for video production company Treepodia

Price Isn’t Everything in E-Commerce

| Eyal Keren

Online retailers can make up for the lack of physical and personal interaction possible in a brick-and-mortar store is by providing stellar service. Though good service can vary according to product niche or location, online visitors are generally looking for a pleasant shopping experience with clean and easy navigation, including the all-important shopping cart.

Three Steps to Add Social Technologies to Your Site

| MCM staff

Nearly 20% of social consumers are now using social networks as their core navigation tool. Rather than using search engines or content hubs such as Microsoft or Yahoo, these consumers are looking for content within social networks and clicking from there. Here’s what that trend means for e-commerce.

Time to Jump Into the M-commerce Ring

| Ted Hoy

While there are some benefits to learning from mobile commerce trendsetters, businesses serious about embracing new technology and attracting next generation consumers need to act now to diversify their multichannel sales strategies by testing the mobile commerce waters.