Fulfillment

Ops Summit 2016 roundtable

Hot Topics Covered at Operations Summit, Growing Global 2016

| Mike O'Brien

Figuring out how to make omnichannel operations successful and profitable, dealing with Amazon’s continual disruptions, creating a consistently excellent customer experience across operational areas and growing cross-border commerce were among the hot topics at the fifth annual Operations Summit. The event was held in Cincinnati, OH, an ecommerce operations hotbed, and drew more than 800 direct-to-customer and omnichannel operations professionals and providers.

Operations Summit, Growing Global Deliver Relevant, Actionable Content

| Mike O'Brien

Everything you could possibly want to know about operations fundamentals, global ecommerce, shipping and distribution strategies, omnichannel and contact center/customer care – and then some – is being covered at 50+ information-packed workshops, keynotes and breakout sessions during Operations Summit and Growing Global 2016, April 12-14 in Cincinnati.

warehouse tote system

Choosing the Right Order Fulfillment Automation Solution

| Mike O'Brien

Ecommerce companies are seeing double-digit growth in a business that requires them to fulfill orders of low line numbers, often just a single item, compared to bulk orders for store fulfillment. To address these challenges, more companies are turning to a variety of order fulfillment automation solutions. But what level of automation is right? Find out what solutions are available, how they’re being implemented and what the future of automation looks like.

Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

Meeting Direct-to-Customer Order Fulfillment Demands

| Adam Kline

The consumer appetite for next-day and same-day order fulfillment can stretch DCs to their limits. Find out how order streaming lets DCs adapt their processes, maximizing legacy equipment and letting them become more responsive to direct-to-customer order fulfillment demands.

subscription box

How to Box Your Brand with a Subscription Service

| John Fetto

Visits to leading subscription box sites like Birchbox, Blue Apron and Loot are up nearly 3,000% during the last three years, according to Hitwise data. This has not gone unnoticed by traditional brands and some are now adding subscription services to their traditional product lines. Here are some of the advantages to going the subscription route.

QVC Says Customers Prefer Free Shipping Over Same-Day Delivery

| Mike O'Brien

Reinforcing the view that it’s better to know what your audience wants than to jump on the same-day, next-day delivery bandwagon, an executive with QVC told attendees of Home Delivery World said offering customer choice – especially free shipping – and knowing their preferences is the most important thing.

Locus Robotics

Locus Robotics Looks to Fill Market Gap Left by Kiva

| Mike O'Brien

Locus Robotics, a company spun out of third-party logistics provider Quiet Logistics, has begun production and implementation of a DC-based order fulfillment robot which it sees as a next logical step beyond Kiva. The company’s executives claim its robots can be deployed a few at a time without major facility retrofitting, and will eventually be used in stores as well as DCs.

Operations Summit 2016

Operations Summit Will Help With Your Systems, Fulfillment Strategies

| Curt Barry

I go to lots of conferences, but for me the Operations Summit is the most helpful to our clients and our consulting practice because it’s dedicated exclusively to improving direct-to-customer and omnichannel operations, presenting a broad range of operations experiences and solutions. It’s not too late to join us, April 12-14 at the Duke Energy Center in Cincinnati.

Warehouse/Distribution Center, order management system, ERP, operations and fulfillment, system integration, VAR

How to Achieve Warehouse Efficiency Through Vendor Compliance

| Curt Barry

A good vendor compliance policy will help your organization improve its on-time performance and reduce the time and money spent on warehouse rework (e.g. prepackaging, correcting vendor errors, etc.), while reducing time spent on vendor disputes, claims and chargebacks. Here are some tips to help you create a vendor compliance policy that will ensure smoother working relationships while eliminating costly issues.

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