Some Slight Gains

| Jim Tierney

THE SECOND QUARTER COULD HAVE BEEN WORSE but it still wasn’t pretty for most of the publicly traded consumer merchants tracked by Multichannel Merchant.

Direct Sales Down 27% for Golfsmith

| MCM staff

Third-quarter sales for golf equipment cataloger/retailer Golfsmith decreased 11%, to $90.6 million, down from $101.7 million for the same period last year.

Pottery Barn Kids Snips Threads Spin-off

| Jim Tierney

The Pottery Barn Kids retail concept called Threads has closed after just 15 months. The two baby clothing and gifts stores, located in New York and Bellevue, WA, had opened in late 2007.

More Mill Downtime for NewPage

| Jim Tierney

NewPage Corp., the top producer of coated freesheet paper in North America, announced Oct. 13 it plans to take about 160,000 tons of market-related downtime in the fourth quarter of 2009.

Tall Girls Assets Acquired by U.K. Rival

| Jim Tierney

Long Tall Sally, a U.K-based multichannel merchant of apparel for tall women, has acquired select assets of troubled retailer Tall Girls, including its U.S. Website and 10 Tall Girls stores in Canada.

How to Build Your Online Community

| Tim Parry

If you have a Twitter feed and a Facebook page, it doesn’t mean you’ve built an online community, said the social media experts who spoke Oct. 7 at a Hudson Valley Direct Marketing Association luncheon at Fairview Country Club.

Social Media is Swell, But Don’t Forget the Basics

| Lisa Wehr

People want to know how to make social media work for their business, how to use it to generate leads and obtain more sales. And social media can help you do this, allowing the proper research and strategies are in place. But it can

Building a file from retail names

| Tim Parry

Imagine a customer walking into your store to buy a gift for a friend. You invest time serving the customer, build a one-to-one relationship, and make