Getting personal

| Jim Tierney

Given all the hoopla in the ’90s about how technology would enable one-to-one marketing, you’d think by now everybody would be receiving personalized catalogs. But few catalogers have embraced the strategy

THE ERP EDGE

| Curt Barry

Merchants juggling multiple selling channels have enough challenges these days

Hello, again

| Linda Formichelli

Looking for new customers? Forget outbound telemarketing as a means of getting them. Prospecting for new business via phone is a low-percentage activity,

April mailings inch up

| Tim Parry

April isn’t just about rain showers, it also brings spring catalogs. Catalog Tracker started off the second quarter with 370 catalogs received for April,

CDW acquired by private equity firm

| Jim Tierney

It pays to be CDW Corp. The computer reseller, which in April reported a 24.5% rise in first-quarter net income, announced on May 30 that it has agreed to be bought by private equity firm Madison Dearborn Partners for approximately $7.3 billion.

Home Depot sheds HD Supply unit

| Jim Tierney

After spending the past decade building up its business-to-business division, home improvement products retailer Home Depot has sold the unit to a trio of private equity firms:Bain Capital, The Carlyle Group, and Clayton, Dubilier & Rice.

Richard Thalheimer’s solo act

| Jim Tierney

Richard Thalheimer is back in action. Less than a year after he was replaced as chairman/CEO of The Sharper Image Corp., Thalheimer has unveiled an e-commerce