How to Make Customers Special Friends of Your Brand
Make any interaction with the customer a personal one. Whether it’s a small note, a tiny gift or a discount on their next purchase, show your gratitude for their business.
Marketing
How Cultures for Health Nurtures Its Browsers Back to Buy
Cultures for Health, a real food merchant, brought its customers back to purchase after the company implemented a shopping cart abandonment solution. See what results they gained from the solution.
4 Ways to Give Your CRM a Big Boost
CRM isn’t rocket science, but many companies miss the basics. Here are a few simple adjustments everyone can use to improve customer relationships.
6 Ways Clienteling Can Win Customers’ Hearts (And Wallets)
Clienteling is sometimes considered a term to describe retailers using mobile POS to make orders on behalf of a customer, but its capabilities extend far beyond that. Here are six ways in which clienteling can raise in-store expectations, to deliver more satisfying consumer encounters.
4 Essential (and Simple!) Holiday Planning To-Dos
No matter where you are in your planning, there are ways to ensure your 2015 holiday season truly sparkles. Here are four to-dos for your holiday planning strategy.
Week in Review: Ho Ho Ho, the Holiday Season is Here!
Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here! Well, at least it’s here for those in the retail industry. We all know this is the time to make any final tweaks and adjustments, and you can find some helpful hints, and more, in the latest Week in Review…
3 Email Tips to Help Retailers Get Ahead of the Holiday Game
For retailers, the next three months have the power to make or break your entire year: 40% of annual retail sales are concentrated in the holiday season. With these three tips see how you can get ahead of the holiday season.
What Consumers Want This Holiday Season
The holiday season isn’t too far away and consumers have their own checklist of what they want this holiday season. See what is on their checklist.
10 Creative Ideas to Boost Your Holiday Email Campaigns
The holidays are just around the corner. For retailers, email is a tried and true channel for driving engagement and revenues for holiday campaigns. Here are 10 strategic and creative tips to spark ideas for your own holiday planning.
Week In Review: eBay’s Wish List Doesn’t Include a New Perception
Happy 20th anniversary, eBay! We noticed you didn’t have “New Perception” on your wish list. But boy, would we like to give you one.