Operations & Fulfillment
Most Online Holiday Promos Will Start by Halloween
Nearly 62% of online merchants will start their holiday promotions by Halloween, up from nearly 53% last year, according to Shop.org’s eHoliday survey conducted by BIGinsight. Many of those promotions will center on free shipping and online offers. This article also looks at holiday surveys conducted by Bronto and Litle & Co.
3 Keys for Using Stores as Distribution Hubs
Implementing omnichannel distribution options like in-store pickup and ship-from-store are rising to the top of many retailers
FedEx Predicting a 13% Increase in Holiday Shipping
FedEx said it expects to see a 13% increase compared to last year
How to Determine Your Customers Want Live Chat
To help you decide whether you should invest time and money in exploring the benefits of live chat, Userlike has researched for what type of websites live chat is most beneficial. To do this, Userlike has conducted a questionnaire among 100 ecommerce websites that use live chat.
5 Tips for Dealing with Post-holiday Returns
Most retailers see an uptake in RTV the week after Christmas through mid-February. While there may not be time to make major changes to your operation before the inbound starts to arrive, there is time to implement the following practices so that your distribution center greets returns and exchanges with increased efficiency and exceptional customer service. Here are five tips for dealing with your post-holiday returns.
Amazon to Hire 50,000 Seasonal Fulfillment Center Employees
Will merchants be the big winners this holiday season? They just might since many, including Amazon, Walmart, Target, The Limited and Kohls, have announced major increases in seasonal employment this year.
USPS to Test Same-Day Delivery in San Francisco
The U.S. Postal Service doesn’t want to be left out in the cold when it comes to same-day delivery. The USPS plans to test the waters of same-day delivery service when it launches a one-year market test next month in San Francisco.
Retailers Need to Understand International Shipping
Even though several U.S.-based retailers are getting into shipping products internationally, in order to see an increase in revenue, retailers need to stay up-to-speed on the marketing, shipping protocols, and what their customers want.