Fairytale Brownies on seasonal staffing
Multichannel merchants typically have to have their holiday season staff in place before the fall. How do they do it? We asked Phoenix-based Fairytale
Operations & Fulfillment
Clear It Out
Faced with a boatload of inventory after a lackluster holiday? You’re not alone. Many retailers fell well short of sales plans that were fairly conservative
Build a better sweater
You can’t blame merchants for being reluctant to take risks going into this past holiday season, and few did. Now many are paying for it with reports
Lifetime Brands consolidates operations with new DC
Lifetime Brands, a marketer/distributor of consumer home products, is taking over its own fulfillment with the opening of a new distribution center. The
Build brand through service
Brand is a promise kept, according to John Greening, an associate professor of integrated marketing communications at Northwestern, and a former ad exec
Borders to run its own site
Borders is breaking away from online giant Amazon.com. During a session at National Retail Federation’s annual conference last month, Borders vice president
In Praise of 3PLs
No doubt about it, 2008 will be a challenging year for business. With the Fed forecasting inflation rising between 1.7% and 1.9% in 2008 while GDP grows at a sluggish 1.8-2.5%, companies will need to be tightening their belts and looking for ways to make a profit anyway they can.
Miles Kimball Meets Seasonal Fulfillment Challenges
For gift catalogers, the holiday season is the busiest time of the year in the distribution center. We decided to check in with some mailers to see how their operations fared for the final months of 2007. Tim Little, vice president of operations for Oshkosh, WI-based gifts and housewares merchant Miles Kimball spoke with MULTICHANNEL MERCHANT
Liquidation Tactics for the Holiday Hangover
Many retailers fell well short of holiday sales plans that were fairly conservative to begin with. What does that mean? Challenges from 2007 are extending into this year during the final phase of the product life cycle: markdown and liquidation of unsold merchandise.
The First Call Should Do it All
“Just put me through to someone who can solve my problem!” I was done–totally fed up with the lack of customer service I was receiving. This happened to me not … Continue Reading →