Control Freaks

| MCM staff

A woman goes online in search of a new blouse. She’s not exactly sure of what she’s looking for, so she asks her sister to shop with her. Her sister thinks

Victoria’s Secret’s DC woes mount

| Jim Tierney

Problems with its new distribution center continue to plague Victoria’s Secret Direct. Because integration issues in the DC are preventing the women’s apparel merchant from meeting expected volume, it is reducing catalog circulation to suppress demand.

Send them packing

| W. Eric Martin

Packing is a simple task requiring little or no thought: You pack the goods, seal the box, and send it to the shipping department. Right? Not quite. This

FUNDAMENTALS OF MERCHANDISING

| MCM staff

Product is the lifeblood of your business So when was the last time you put any serious thought into the way you merchandise your catalog, Website, or

MAKING A RATE CASE

| Rob Martinez

When your shipping costs go up, it would be nice if you could just pass that increase along to your customers. But you can’t: Multiple studies show that

Give me the Goods

| Curt Barry

Inventory is most likely the largest balance sheet asset in your company. How well you plan, purchase, and manage your inventory largely determines your