Apropos Ascending
Multichannel marketing is hot these days, but few systems vendors make the required commitment to enable retail, Internet, and catalog sales equally.
Operations & Fulfillment
Slim, Fast
Few of us can remember the number of times we’ve resolved to lose weight, or the number of times we’ve gone off a diet. For companies, however, the current
Talking Heads
The smart company lays out strategic planning in a way that’s visible to everyone: For example, if we do this, X will happen, if we don’t, Y will happen.
Flour Arrangement
Rarely does everything come up roses in a warehouse expansion. Most likely, the bouquet of equipment, systems, and layouts that started out fresh and
Overstocks Not a Problem
Fears that January would find catalog warehouses brimming with unsold merchandise have been mostly unfounded. Even San Francisco-based Rochester Big &
Sugar & Spice
But is everything nice? Your multichannel customer service offerings need to be as splendidly complete and as thoroughly organized as Wolfgang Puck’s
Found Finds Increased Sales at The Finish Line
Found Inc., a software and services provider that helps retailers drive sales and build customer loyalty by unifying inventory and sales channels, recently
opinion & response
It’s the Savings, Stupid Whoever took the potshot at the Sierra Trading Post catalog in the January Backword (Sell Me, Don’t Save Me) was clever but uninformed.
The Value of Terror
We know that some people try to make money out of everything. Given half a chance, they would sell their own families down the river if they thought they
Missing the Boat
Karie Shu would be any U.S. retailer’s dream consumer. A recent graduate of the University of Chicago, Karie is a fashion-conscious young professional,