Terno: Still Getting It Done

| Ernie Schell

TERNOVELOCITY IS A SYSTEM to reckon with. This is a system that benefits greatly from the breadth and depth of its experience in the direct commerce field.

Sneaker Solution

| MCM staff

IN THE FIERCELY COMPETITIVE, uncertain world of Internet liquidation, Overstock.com uses what COO James Hyde calls the sneaker solution to keep the warehouse

Ape in the Warehouse

| Lloyd Merriam

PRIDE OF AMERICA (POA) supplies U.S. emblems and medal paraphernalia to customers worldwide. Labor costs associated with picking inventory were almost

Power Broker

| Karen Berman

SPECIAL SERIES FORECASTING, PART 2 Shortly after Scholastic Inc. started using new workforce management software at its Missouri-based customer contact

BUYER’S REMORSE

| D. Douglas Graham

Would you buy a conveyor at what seems like a fabulous discount? Of course you would. It’s a great deal, and the machine should work just fine, right?

Warehouses Woo Absent Workers

| Barbara Arnn

The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising

A WINNING Combination

| Jeff Siegel

Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any