From clicks to bricks

| Bob Armour

Today’s shoppers are spending more time online searching and researching products than ever before. As the Internet continues to grow as the first stop

You’re hired

| Linda Formichelli

It’s so annoying. A shopper is trying to check out, and the sales clerk is chatting on the phone or staring into space. Does this happen to your customers?

Sharper Image Officially For Sale

| MCM staff

Sharper Image Corp. announced today it will pursue a sale of its business and assets pursuant to the provisions of the bankruptcy code. The San Francisco-based gifts and gadgets merchant, which had filed for Chapter 11 in February, will solicit indications of interest from potential acquirers.

American Eagle Outfitters on Cutting Labor Expenses

| Jeff Morris

American Eagle Outfitters operates several distribution centers in North America, including a facility in Warrendale, PA, and a DC in Mississauga, Ontario, to service its Canadian stores. But the multichannel apparel merchant is most excited about its newest DC in Ottawa, KS, which is helping it reduce labor costs.