Neiman Marcus on the retail cusp

| Jim Tierney

Neiman Marcus is renowned for its elegant stores and superior service, but it’s never really been considered cutting edge. The upscale cataloger/retailer is addressing the issue with its new Cusp stores designed to appeal to a younger demographic.

Neiman Marcus’ Retail Cusp Concept

| Jim Tierney

How does a high-end department store retailer go after younger, more fashion-forward customers? If you’re Neiman Marcus, you start opening Cusp stores–trendy, stylish boutiques designed to appeal to women age 21 to 45.

Work It Out

| MCM staff

Good help is always hard to find, but in retail, attracting and retaining workers is near impossible. How dismal is workforce loyalty in retail? According

Sears stores find a fit for Lands’ End

| Jim Tierney

Sears Holdings Corp. has taken a lot of heat during the past five years for the way it’s handled the integration of the Lands’ End apparel catalog brand. But the retailer seems to have found a strategy that works: the store-within-a-store.

Neiman’s Direct Sales Rise 9%

| MCM staff

Direct marketing sales for Dallas-based luxury goods merchant Neiman Marcus Group, which mails the Neiman Marcus and Horchow apparel and home decor catalogs, increased 9%, to nearly $165 million for the fourth quarter ended July 28.