4 Ways to Turn Your Fulfillment Operations into a Customer Service Function
From the warehouse shelf, to the pack station, to the shipping dock and ultimately the customer
Technology
Is Open-Source OMS Right for Your Operation?
Most multichannel merchants are familiar with the two domi
A Brief Guide to OMS Mergers and Acquisitions
Coordinating this is a tall order. It is not surprising that software vendors in the OMS field either acquire other related vendors to make it easier to manage and support their solutions, or are acquired by other companies who value some or all of what the acquired company can provide.
How to Reduce the Order Management System Learning Curve
Your project plan to install your new Order Management System (OMS) should have tasks and assignments for developing training materials and standard operating procedures. Here are some ways that your company can shorten the OMS learning curve.
What System Integrations Are Critical to OMS Implementation?
Everyone would prefer to have all Order Management System (OMS) functionality in a single system. Learn what system integrations are necessary to successfully implement your OMS.
Gain Critical Sign-offs On Order Management System Deliverables
One essential element to good project management is to have critical sign-offs on key deliverables as the order management system project progresses. Learn about examples of this that can help your order management system implementation.
How to Implement Your Order Management System On Time and Within Budget
This is the first in a series of articles by Curt Barry, detailing everything you need to know about successfully implementing an order management system.
Best Practices for Returns Processing
Reverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.
Fear FACTA
This isn’t a new law. The Fair and Accurate Credit Transactions Act, or FACTA, was passed by Congress in 2003 in an effort to combat identity theft. It
IN PRAISE OF PCI
When the Payment Card Industry Data Security Standards were introduced four years ago, they were received with about as much enthusiasm as a root canal.