Kiva Systems Robot Amazon

The Robots are Coming! The Robots are Coming!

| Tim Parry

Amazon will increase the number of robot workers in its fulfillment centers from 1,000 to 10,000. Here’s more on Amazon’s increased use of Kiva Systems’ technology, and what it will mean for its human workforce.

3 Steps to Prep for Dads and Grads

| Maria Haggerty

Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. While this can present a challenge for retailers, it’s also a great opportunity to connect with new shoppers and build customer loyalty. Here are 3 steps retailers can take to ensure they are ready for graduations and Father’s Day.

Wilsons Leather Partners with Innotrac

| Tim Parry

In addition to ecommerce fulfillment and customer care, Innotrac will provide several customized solutions for Wilsons Leather, including multiple platform order processing and data conversion.

MCM Outlook 2014: The State of Operations

| Tim Parry

How are shippers preparing for Holiday 2014? What systems are they looking to add in the fulfillment center? And do merchants really think Amazon has little effect on their business? These questions and more are answered in Multichannel Merchant’s MCM Outlook 2014 report on Operations & Fulfillment.