Megan J. Brennan officially became the 74th Postmaster General and CEO of the U.S. Postal Service on Feb. 1, succeeding Patrick R. Donahoe, who is retiring after 39 years with the USPS.
Brennan said in a release that she plans to advance transformative strategies that invest in the future of the USPS and shape growth opportunities. Strategies she called out include better use of data and technology, speeding the pace of product and service innovations and continual process improvements throughout the organization.
“We can reinvigorate the way we serve our customers and the public by constantly looking forward as an organization, anticipating the changing needs of our customers, and adapting as quickly as we can to a competitive and evolving marketplace,” she said.
Brennan was appointed by the Governors of the Postal Service in November. She had been the Chief Operating Officer and Executive Vice President of the USPS; before that, she was Vice President of both Eastern Area and Northeast Area Operations. Brennan began her 29-year USPS career as a mail carrier in Lancaster, PA.