DHL Global Mail on GoGreen Initiatives

DHL Global Mail earlier this year launched a new method of shipping and mailing that supports its environmental protection goals: The GoGreen Carbon Offset Initiative.

This method allows customers an option to send shipments in a way that leaves a net zero carbon footprint through a process verified by an independent organization.

MULTICHANNEL MERCHANT senior writer Jim Tierney talked with Jane Bergos, DHL Global Mail’s marketing director, about the initiative.

Q: Specifically, how does this service offset the CO-2 emissions?

A: DHL Global Mail has calculated the carbon emissions—considered a leading cause of climate change—produced during the delivery process. We submit our calculations on the carbon emissions generated at each step of the value chain based on historical data to SGS (Société Générale de Surveillance, a global inspection, verification, testing and certification company based in Switzerland).

This information determines the small fee that participating shippers pay. Using these fees, DHL GM offsets the emissions associated with shipments by contributing to projects that help protect the environment.

Q: What is the fee range for this service?

A: We charge $7.81 per 1,000 pieces for domestic expedited, and $5.16 per 1,000 pieces for domestic budget.

Q: What prompted DHL Global Mail to start this program, and when did it actually launch?

A: DHL Global Mail recognizes the shipping and logistics industry must play a key role in combating climate change. When we introduced this offering in January 2010, we became the first mail services provider in the U.S. to give customers the option of offsetting the carbon emissions generated during shipment delivery.

Other steps we are taking under the GoGreen program include participation in the U.S. Environmental Protection Agency’s SmartWay Transport Partnership program. As a SmartWay Transport partner, DHL Global Mail underwent an environmental assessment and received the highest possible score.