| While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to.
Thus next-generation OMS systems not only manage store and ecommerce order fulfillment, but give both store associates and customer care agents access to real-time inventory and customer order histories to not only provide outstanding service and capture more sales. How do you go about identifying the right system for your particular business needs, now and in the future? In this MCM Operations Special Report, you will learn:
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If you’re holding onto your existing system too long
