IT heads are no longer sitting in the dark. At this time in 2001, information technology was stuck in limbo, with spending pretty much stagnant as CIOs sweated out a technology market nosedive. Now, however, IT is swimming with the current. Retailers, notoriously slow to upgrade their systems, are wiring them for more sizzle — or at least thinking seriously about doing so.

Click here to purchase article or full research report.