One impact of the continuing COVID-19 crisis is omnichannel fulfillment operations need to do more with less to comply with safety protocols and restrictions. This special report explores different factors behind system decisions in light of the pandemic, with a particular focus on workforce limitations and unpredictable demand.
Miami, FL, May 21, 2020 — International fraud protection leader ClearSale (www.clear.sale) has announced a partnership with innovative shipment tracking service, Route, and chargeback management service, Midigator, to educate merchants on protecting … Continue Reading →
Mercatus provides grocery retailers with a roadmap to ease margin compression and reduce the reputational risk that comes with reliance on last-mile delivery companies TORONTO, May 21, 2020—Mercatus, a leading … Continue Reading →
Upgrade offers “ship any way you want” flexibility for a rapidly changing multichannel environment PITTSBURGH, PA, May 21, 2020 — TrueCommerce, a global provider of trading partner connectivity and integration … Continue Reading →
Bringg’s unified delivery and fulfillment solution helps companies rapidly scale, manage and optimize logistics models for click and collect, curbside pickup and same-day, next-day delivery while improving customer experience on … Continue Reading →
BRISTOL, UK and Austin, TX, May 18, 2020 — Amidst the impact of Covid-19, unique Emotional Wearable brand Bond Touch has streamlined its growth by deploying Brightpearl in just 40 … Continue Reading →
Kustomer, an up-and-coming cloud-based CRM platform for hot DTC brands like UNTUCKit, ThirdLove and The Farmer’s Dog, has acquired Reply.ai, which uses AI and machine learning to improve agent efficiency by deflecting customer queries through chatbots and widgets. The two have worked together on CRM integration projects.
DALLAS, May 14, 2020 – Kibo, a leader in cloud commerce, today announced Brian Wilson has joined the company as its Chief Operating Officer. Brian brings more than 20 years … Continue Reading →
New, Fully Managed Appliance, Rainier, Enables Contact Centers To Become PCI- DSS Compliant Overnight While Keeping Telephony Systems On Premises Boston, MA and Guildford, UK, May 14, 2020 – Semafone®, the leading provider of data security and multi-channel compliance solutions for call and contact centers, today introduced Rainier® – a … Continue Reading →
Zurich, Switzerland, May 14, 2020 — Faster, higher payload and more flexible delta robot, the new IRB 390 FlexPackerTM, to support customized packaging, vertical packing and high-speed, high-variation sorting and … Continue Reading →