Despite the evidence stressing the importance – and payoffs — of a concerted effort to retain customers, many organizations continue to spend a lopsided amount of time and resources on customer acquisition. In the process, they are overlooking rich pockets of revenue and predictably strong ROI from evolving customer relationships. Here are three common retention roadblocks marketers need to get past.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/1/2019 Port Logistics Group Acquires Whiplash Merchandising Third-party logistics provider Port Logistics Group has acquired Whiplash Merchandising, a provider of … Continue Reading →
Third-party logistics provider Port Logistics Group has acquired Whiplash Merchandising, a provider of ecommerce fulfillment software, a year after it took a stake in the company. Whiplash brings shopping cart integration, warehouse management system (WMS) and order management system (OMS) capabilities.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 5/3/2019 Connecting with Gen Z Through Effective Email Marketing FREE LIVE WEBINAR – In this webinar … Continue Reading →
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 4/26/2019 Regional Carrier Eastern Connection Ceases Operations Eastern Connection, a regional carrier with a 35-plus-year history, … Continue Reading →
Andover, MA-based Locus Robotics, spun out of 3PL Quiet Logistics in 2015, has raised $26 million in Series C funding, increasing its total to $66 million. The round was led by the venture arm of mobile scanning and printing technology firm Zebra Technologies and Scale Venture Partners.
Some ecommerce companies have gained tremendous benefits from third-party fulfillment partners. But once you contract with a 3PL you must develop a well thought out plan, coordinating with your departments and the partner as well as merchandise vendors, carriers and IT. Here are 20 critical tasks to ensure a smooth transition.
Amazon will shut down its Chinese marketplace business this July in an effort to shift its focus to offer mainland consumers overseas products rather than goods from local sellers.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/24/2019 Ecommerce Operations Summit 2019: A Look Back in Photos The Multichannel Merchant team held its 8th Annual Ecommerce Operations … Continue Reading →
The Multichannel Merchant team held its 8th Annual Ecommerce Operations Summit April 9 through 11 in Columbus, Ohio. The event included several highly attended sessions, engaging roundtables, warehouse tours and exciting keynote discussions. The exhibit hall was buzzing with sponsors and exhibitors, and attendees had the chance to network with their peers throughout the conference. Here is a look back at Ecommerce Operations Summit in photos. Enjoy!