Time to Deep-Six Omnichannel and Focus on Experience

| Seeta Hariharan

It’s about time retailers drop the term omnichannel from their vocabulary. Creating an omnichannel experience is not even that difficult. What is much harder is giving your customers a reason to shop, a belief that you are looking out for and providing them with unique experiences that they appreciate.

O+F Advisor – 4/10/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/10/2019 15 Considerations for Ecommerce Fulfillment Center Space Planning As you define your company’s ecommerce fulfillment center requirements for the … Continue Reading →

MCM O+F Advisor 4/3/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/3/2019 In-Kind Donations Reduce Unwanted Inventory, Aid CSR Programs In-kind giving is ideal for offloading overstocks, obsolete merchandise, discontinued products … Continue Reading →

MCM Week in Review 4-5-19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 04/5/2019 4 Million Warehouse Robots Will Be in 50,000 Locations By 2025 By 2025 there will … Continue Reading →

MCM Ecommerce & Marketing (4/2/19)

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 4/2/2019 Are You Customer Obsessed? Putting Customers at the Heart of Your Business Putting customers at the … Continue Reading →

MCM Week in Review 3-29-19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/29/2019 Wayfair Follows Clicks-to-Bricks Trend with Plans for First Physical Store Following the “clicks-to-bricks” trend that … Continue Reading →

Wayfair Follows Clicks-to-Bricks Trend with Plans for First Physical Store

| Daniela Forte

Following the “clicks-to-bricks” trend that has seen pure-plays like Brandless, Warby Parker, Amazon and Bonobos open physical locations, home goods seller Wayfair will open its first store this fall in a mall in Natick, MA, offering a curated selection of items for sale.

Women Make Strides in Omnichannel Operations

| Daniela Forte

For years, ecommerce operations have been perceived as a male-dominated world. However, it’s become evident today that women are making noticeable strides and taking on more leadership roles. In the latest MCM CommerceChat podcast, Angie Stocklin, Co-Founder and COO of One Click, talks about how her company has made an effort to be more inclusive as a way to ensure growth and opportunity.