MCM Ecommerce and Marketing (3/5/19)

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 3/5/2019 Building a Strong Loyalty Program with Emotional Bonds Today loyalty is a fusion of emotional engagement, … Continue Reading →

4 Ways Ecommerce Operations Summit Brings Practical DTC Solutions

| Brian Barry

Where do you go to learn what solutions and strategies others in ecommerce and omnichannel have successfully implemented? Ecommerce Operations Summit 2019, April 9-11 in Columbus, OH, is totally geared to all things DTC. It’s the perfect venue to validate your approach, save on costs and improve the customer experience.

MCM Week in Review (3/1/19)

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/1/2019 Stamps.com Stuns by Parting Ways with USPS, Looks to Other Carriers In a bold and … Continue Reading →

MCM O+F Advisor (2/27/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/27/2019 FedEx to Test Delivery Robots This Summer FedEx is planning to test delivery robots this summer for customers including … Continue Reading →

Kohl’s Brings Personalization Front and Center

| Daniela Forte

Kohl’s has taken steps to improve the omnichannel customer experience using an innovative promotional model, personalization and its marketing efforts, attendees were told at eTail West. CMO Greg Revelle said the company’s core mission is to serve families with great products, savings and easy experiences.

Walmart Blows Out Q4 Ecommerce but Seeks Online Profitability

| Mike O'Brien

Walmart continues to see strong topline growth in ecommerce, with online revenue increasing 43% in the fourth quarter and 40% for the full year. But profit in the channel remains elusive and losses are expected to continue this year based on investments in infrastructure, people, online grocery and Store No. 8 initiatives, executives said.

MCM Ecommerce and Marketing (2/26/19)

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 2/26/2019 Gen Z, Young Millennials Challenge Traditional Concepts of Brand Loyalty Gen Z and young millennials aged … Continue Reading →

MCM Week in Review (2/22/19)

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/22/2019 How Ecommerce Operations Summit 2019 Can Improve Your DTC Business Given the rapid pace of … Continue Reading →

MCM O+F Advisor (2/20/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/20/2019 Walmart, Deliv Part Ways, Retailer Signs Four New Partnerships Walmart and Deliv have decided to part ways, and the … Continue Reading →