Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 11/15/2016 Gildan Activewear Inc., to Acquire American Apparel for $66 million Gildan Activewear Inc., is expected to … Continue Reading →
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/11/2016 Millennials Set Shipping and Delivery Bar High If you think customer expectations are high overall … Continue Reading →
If you think customer expectations are high overall in terms of ecommerce and direct-to-customer fulfillment, take a good look at the millennial generation. See what the research says, and what three millennial-focused brands are doing to go above and beyond and deliver a great customer experience for this key demographic.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/9/2016 Women in Operations 2016 | Catherine Harrison Catherine Harrison manages inbound and outbound logistics for 525+ Drop-ship vendors and … Continue Reading →
Competition for customers’ online attention increases steadily, and consumers are getting pickier. It has become crucial to test, monitor and optimize websites and mobile applications to ensure they are top quality. Here are five top application and ecommerce site testing trend predictions for 2017.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 11/8/2016 The State of the (Retail) Nation Whether a brand is targeting the frugal fannies or the … Continue Reading →
Elevating the confidence level of your buyers on Cyber Monday, your business can drive more sales and ensure greater customer satisfaction. Here are what retailers need to know to make the customer happy on Cyber Monday and the rest of the holiday season.
Many ecommerce pure plays don’t see the value of contact centers. However they can drive revenue and provide customer-centric service, rather than just hoping visitors get all they need from a self-service website. Here are some proven tips for improving the effectiveness of your customer care operations.
Instagram could be joining other social networks in allowing shoppers to purchase from several retailers on the platform. See what retailers will soon be partnering with Instagram and why it could prove to be beneficial.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/4/2016 Herschell Gordon Lewis: Best and Worst Catalog Copy of 2016 Legendary copywriter Herschell Gordon Lewis … Continue Reading →