How to Target a Zero Fulfillment Error Average
In November of 2015, we had a company first – an entire week with one, single error across thousand of orders between two e-tail outlets.
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O+F Advisor 2-3-16
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/3/2016 How the Ecommerce Boom Has Affected Global Retail Logistics The rapid growth in ecommerce has impacted global retail logistics, … Continue Reading →
Reverse Logistics: The Biggest Retail Problem Technology Has Yet To Solve
While the flood of returned holiday orders cause reverse logistics headaches for retailers, technology has answers to address the problem. Find out how.
U.S. Retailers Not Fully Meeting Consumers’ Ecommerce Fulfillment Demands
Data from a new survey from Temando shows a disconnect between consumer expectations for ecommerce fulfillment and what retailers are actually delivering.
On-Premise vs. Software as a Service in the DC: Nine Factors to Consider
As you consider acquiring new systems – OMS, WMS, etc. – there are 9 factors to look at when comparing software as a service to on-premise approaches.
O+F Advisor 1-27-16
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/27/2016 Your Opinion Matters: Take the MCM Outlook 2016 Survey Today Multichannel Merchant wants your input for its MCM Outlook … Continue Reading →
Week in Review: JCPenney is Bringing Back Appliances
After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for major appliance options on jcp.com.
The Omnichannel OMS Empowers the Retail Operation of the Future
While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?
O+F Advisor 1-20-16
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 01/20/2016 Amazon to Buy Out French Delivery Company In its continuing march toward setting up its own logistics and shipping … Continue Reading →
Week in Review: The Omnichannel Conundrum
Pureplay ecommerce retailers are disadvantaged by the high cost of marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term, according to a report released this week by L2.