4 Ways IBM Watson is Connecting the Brand to the Consumer

| Daniela Forte

Making it easy for customers to shop your brand and get what they want when they want and how they want is the name of the game for retail today. Here are four ways brands are using IBM’s artificial intelligence technology, IBM Watson to connect to customers.

Don’t Lose Your Customer Because Your Retargeting is Bad

| Tim Parry

Retargeting is a great way to stay top of your customer’s mind. But bad retargeting restrains the relationship you have with your customer. Here’s a look at how one licensed sports apparel seller isn’t in sync with its customer or its inventory, and three things merchants can do to get retargeting done right.

Retail Role Call: A Look at Retail Trends Past and Present

| James Brooke

Ecommerce continues to evolve and play a major role, influencing how customers interact with brands and how retailers manage the omnichannel experience. Take a look at retail trends past and present and what retailers should focus on in the coming months.

4 Mobile Solutions Reshaping the Future of Retail

| Mike Bornhorst

Mobile has evolved into an integral module to tackling everyday pursuits, as well as precipitating new opportunities in various marketplaces. Here are several mobile solutions that are shaping the face of retail today.

MCM O+F Advisor 10/26/16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 10/26/2016 Improving the Delivery Experience with Transparent Customer Communication With customer expectations rising, merchants are turning to personalized customer delivery … Continue Reading →

MCM Ecommerce and Marketing 10-25-16

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 10/25/2016 Attracting Consumers with Unique Data is the Next Big Thing Retailers that engage and deliver using … Continue Reading →

MCM Week in Review 10-21-16

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 10/21/2016 Improving the Delivery Experience with Transparent Customer Communication With customer expectations rising, merchants are turning … Continue Reading →

Volusion Sells Mozu to Kibo

| Tim Parry

Volusion has sold Mozu, its enterprise-level ecommerce platform, to Kibo. With the sale, Volusion founder and CEO Kevin Sproles said he hopes to strengthen Volusion’s presence in the SMB ecommerce … Continue Reading →

MCM O+F Advisor 10/19/16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 10/19/2016 Women in Operations 2016 | Angie Stocklin Angie Stocklin has two degrees: a BS in Psychology and an Ed.S. … Continue Reading →