How Retailers Can Make the Most of Black Friday and Cyber Monday

| Jim MacKay

Countless retailers are scrambling to get ready for what is considered the two biggest shopping days of the year – Black Friday and Cyber Monday. Here are three ways retailers can make the most of the holiday season along with a look back at past trends.

Omnichannel Order Fulfillment Changing Rules of the Game

| Mike O'Brien

Omnichannel order fulfillment is complex and can overwhelm legacy systems, processes and personnel. See how an order management system (OMS) can help solve the challenges, and how two major retailers are addressing it.

4 Keys to Black Friday Success

| Jenn Markey

Is Black Friday and Cyber Monday on a decline? Conversations about this have been running rampant about this due to the year-round cycle of discounting by retailers in order to gain consumer’s attention. Here are four ways retailers can gear up for two of the busiest shopping holidays of the year.

How to Avoid Getting “Amazoned” This Holiday Season

| Justin Bougher

This holiday season, retailers will feel the full effects of the omnichannel customer journey focus. Customers expect a seamless path to purchase and in order to compete with the likes of Amazon, retailers need to deliver. Here are several ways retailers can compete with Amazon this holiday season and provide the best customer experience.

MCM Week in Review 11-18-16

| David Hurwitz

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/18/2016 Target Reports Robust Growth in Digital Sales Digital sales have seen robust growth for Target … Continue Reading →

MCM O+F Advisor 11/16/16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/16/2016 6 Ways to Get More Productivity From Your Operation's IT Resources Selecting the right IT resources for your operations, … Continue Reading →

MCM Ecommerce and Marketing 11-15-16

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 11/15/2016 Gildan Activewear Inc., to Acquire American Apparel for $66 million Gildan Activewear Inc., is expected to … Continue Reading →

MCM Week in Review 11-11-16

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/11/2016 Millennials Set Shipping and Delivery Bar High If you think customer expectations are high overall … Continue Reading →

3 Ways to Handle Ecommerce Peak Season Demand

| Jett McCandless

Peak season demand is projected to grow, but unless you’re prepared to handle the influx it could be a tough six weeks. Here are 3 tips to help you succeed.

6 Ways to Get More Productivity From Your Operation’s IT Resources

| Curt Barry

Selecting the right IT resources for your operations, including OMS, WMS and WCS, is critical to the success of your business. Equally important is getting the most out of your current resources. Here are 6 ways you can make them more productive.