The Multichannel Merchant team is getting geared up and excited about the sixth annual Operations Summit 2017, which will be held in Pittsburgh, PA March 27-29 at the David L. Lawrence Convention Center. Put it in your calendar now to make sure you and your team don’t miss the only event exclusively about direct-to-customer and omnichannel operations.
Data and big data are playing a major role in the buying process. It is helping retailers optimize margins, pricing and promotions that they run. While data analytics is a step in the right direction, customers today want omnichannel experiences. Here are ways you can give your customers these types of experiences to close the sale.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 9/27/2016 The Evolution and Future of Social Commerce Social media plays an active role in how customers … Continue Reading →
StellaService, a customer service company announced the acquisition of ICC/Decision Services (ICC), an in-store customer experience management programs company. See what this will mean for both companies going forward.
Customer Information: Total number of supported installations: 63 Total number of installations on current version: 6 Average number of orders processed per day (all customers): 15,500 Average size of customer … Continue Reading →
Customer Information: Total number of supported installations: 2000 Total number of installations on current version: 2000 Average number of orders processed per day (all customers): 44,000 Average size of customer … Continue Reading →
Customer Information: Total number of supported installations: 52 Total number of installations on current version: 52 Average number of orders processed per day (all customers): 5000+ Average size of customer … Continue Reading →
Customer Information: Total number of supported installations: 46 Total number of installations on current version: 12 Average number of orders processed per day (all customers): 1100 Average size of customer … Continue Reading →
Customer Information: Total number of supported installations: 21 Total number of installations on current version: 21 Average number of orders processed per day (all customers): 300 Average size of customer … Continue Reading →
Customer Information: Total number of supported installations: 5 Total number of installations on current version: 5 Average number of orders processed per day (all customers): 300 Average size of customer … Continue Reading →