Radial announced it has hired 3,200 workers to help leading retailers this holiday season. Radial employees will be trained to represent brands and retailers of all sizes, and cultivate a base of loyal, happy customers. See what the training will include and how it will help retailers this holiday season.
Do your customer-facing systems, procedures and people create a positive or negative shopping experience? If the latter, money and customers are going out the door. See if your organization measures up, how to analyze your current state and learn ways to make improvements.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 7/22/2016 UPS Reportedly Testing Saturday Delivery in Three Markets Driven by ecommerce demand and competitive pressure, … Continue Reading →
Multichannel Merchant for the week of 7/21/2016 Tencent and DHgate.com to Create Social Commerce System DHgate.com and Tencent signed a strategic agreement to create a social cross-border ecommerce application. Here's … Continue Reading →
Cross-border solutions are expected to take center stage over the next four years, and a report shows the global ecommerce payment market will grow at a compound annual growth rate of 16.42% by 2020, according to the latest edition of the PYMNTS.com X-Border Payments Optimization Tracker.
The Yankee Candle Company has selected Aptos Inc., to help streamline, optimize and integrate its omnichannel retail operations and support engagement with customers. In choosing Aptos Inc., it has offered The Yankee Candle Company a strong retail point of sale, CRM, order management, sales audit and a loss prevention functionality.
Levi Strauss won the 2016 award in brand communication in Multichannel Merchant’s Excellence in Customer Experience awards, held in conjunction with partner Radial and recognized at Operations Summit. See how the venerable jeans company creates a consistent voice and messaging that reflects who they are and what they stand for in the marketplace.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 7/19/2016 Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience The workplace of the future will be … Continue Reading →
Nordstrom has invested an undisclosed sum in drop shipping firm Dsco, formerly Dropship Commerce, in order to grow its ecommerce business. See how this will enable Nordstrom to reduce its inventory levels and shift holding costs to its suppliers.
Forward-thinking retailers are tasked with delivering a unified omnichannel experience that accommodates customers’ rapidly changing preferences while also meeting investors’ constant expectations. To do this they need to embrace the 3 tenets of a seamless retail supply chain. Learn what they are and how you can apply them.