Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience

| Lori Mitchell-Keller

The workplace of the future will be the most advanced the world has ever seen. Instead of traditional business models focused on simply delivering goods from one location to another, companies are now working across all channels to deliver a seamless omnichannel experience.

The Commandments For Conversion Is Written On Tablets

| Zeke Hamdani

Many retailers face the problem of not understanding how to address tablets. Should they see full websites or be directed to mobile sites? What’s the best way to develop responsive sites for them? Here’s how you can best convert your tablet commerce shoppers.

B2B Midmarket Sellers Prefer Unified Ecommerce Solution for Omnichannel Success

| Daniela Forte

In a recent study from Forrester Consulting and commissioned by NetSuite, midmarket business sellers say their next ecommerce investment will be a unified commerce single-stack solution for their ecommerce and back-end systems. Respondents cited better customer experience, improved costs savings and the agility to remain competitive as top reasons for migrating customers to their ecommerce channel. See what other results were found in this study.

PetSmart Selects OMS from Manhattan Associates for Omnichannel

| MCM Staff

PetSmart has selected an enterprise Order Management System (OMS) to help fuel its omnichannel operations, including it additional ecommerce platforms such as Pet360.com and PetFoodDirect.com. See how the system will help PetSmart get orders to online shoppers when and how they want them, enabling new features such as subscription and customized home delivery services.

MCM Week in Review 7/8/16

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 7/8/2016 B2B Midmarket Sellers Prefer Unified Ecommerce Solution for Omnichannel Success In a recent study from … Continue Reading →

dh O&F test do not use

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 07/06/2016   Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 07/05/2016 Auto Draft …» Share this article:   … Continue Reading →

MCM O+F Advisor 7/6/16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 7/6/2016 What Shoppers Want With Good Customer Delivery Are you meeting the customer demands when it comes to delivery? Shoppers … Continue Reading →

Same-Day Delivery Could Cause a Huge Prime Day Headache

| Tim Parry

Amazon’s second-annual Prime Day could be a game-changer for same-day delivery. But it could also be a huge headache for Amazon come July 12. There’s a chance Amazon’s Seller Fulfiller Prime program may give the marketplace a black eye this Prime Day.