UPS Expanding Pickup Lockers to 300 U.S. Locations By Year’s End

| Mike O'Brien

Following a pilot program at eight locations in Chicago begun last year, UPS is expanding its self-serve pickup lockers to 300 locations in five states by the end of the year, with lockers in eight additional states planned in 2017. UPS sees this as a way to increase consumer choice, provide value to retail customers and drive network optimization through increasing delivery density.

Drones, Robotics, 3D Printing Part of Major Technology Focus at UPS

| Mike O'Brien

UPS executives said they will continue to place a $1 billion bet on new technology each year, including major investments in facility automation, robotics and even drones to conduct tasks such as aircraft inspections and inventory counts. See what else the company disclosed about its strategy and operations during media day at its Atlanta headquarters.

Canada Post Strike Would Hit SMB Ecommerce Shippers

| Mike O'Brien

Smaller merchants doing business in Canada are getting product out the door and setting up contingencies in anticipation of a possible Canada Post strike. See what options are available, and what impact the work stoppage could have.

Forever 21 Shipping Firm Abandons Retailer

| Daniela Forte

Forever 21 may need to start looking for a new shipping company, as its current shipping company EZ Worldwide Express has abandoned them. Read what caused the company to abandon Forever 21 and what plans the brand has in place.

Amazon Dash Adds 50 New Buttons, Expands Categories

| Mike O'Brien

Amazon announced another expansion of its Amazon Dash Button program, adding more than 50 new brands and increasing the total to more than 150. With the program, Amazon is bringing a growing assortment of popular consumer packaged goods sold at its marketplace into the realm of simplified, push button fulfillment gratification.

MCM Week in Review (7/1/16)

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 7/1/2016 Chinese Cross-Border Ecommerce Sales Expected to Grow 50% in 2016 In 2016, more than 15% … Continue Reading →

Can Jeff Gennette Rescue an Embattled Macy’s?

| Tim Parry

Well, let’s just say it’s probably not possible that Jeff Gennette will sink Macy’s, Inc. like Ron Johnson did when he took over JCPenney. Gennette has been the president of the embattled department store for the past two years, and has served the company in some sort of executive capacity since 2006. Here’s what Gennette needs to think about if he’s going to get Macy’s, Inc’s not just to regain its leadership position, but keep its stores from the retail graveyard.

Ecommerce Investments Pay Off for FedEx in Fiscal 2016

| Mike O'Brien

FedEx’s continued focus on ecommerce growth, reflected in its capital spending and recent spate of acquisitions, paid dividends in fiscal 2016, especially the 20% growth in ground revenue. Walmart’s recent addition of a subscription service in response to Amazon Prime, partially served by regional carriers, is not a concern, company executives said.

O+F Advisor 6-29-16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 6/29/2016 3 Ways to Innovate in Operations and Fulfillment and Deliver ROI As fast as ecommerce and omnichannel is changing, … Continue Reading →