Best Buy reported flat comps but 24% growth in ecommerce during the first quarter, as domestic revenue was down due to store closures and pricing pressure. Midway through its $400 million cost reduction effort, the company is keeping an eye on store count while playing up the importance of physical locations in its overall omnichannel customer experience.
Home Depot delivered a solid Q1, including a 21.5% increase in online sales and success on a variety of supply chain and omnichannel fronts. See what else the “improving home improvement” company is doing right these days.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 5/31/2016 Turning CRM Ideas Into Action You’ve got ideas about how to make your customer relationships as … Continue Reading →
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 5/27/2016 Home Depot Blows Out Online Sales, Expands Home Delivery to All Stores Home Depot delivered … Continue Reading →
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 05/25/2016 DSTLD Sees Benefits of Outsourcing Its Fulfillment Operations Ecommerce-only luxury denim seller DSTLD has seen the benefits of outsourcing … Continue Reading →
A new guideline focused on omnichannel and ecommerce fulfillment processes has been released by GS1 US to help the retail industry evolve toward a single fulfillment process for improved cost savings and maximized resources.
Smartphone operating systems have had the capability of promoting mobile commerce through such technologies as Google Wallet, Apple Pay and iBeacon, which have been around for years. Yet very little has been done to improve mobile commerce. Does it have to do with the limitations of the smartphone, and the lack of acceptable user experience?
Following through on its commitment to providing global digital commerce solutions with a localized approach, VTEX announced the opening of offices in the US and Spain.
Many companies find their IT and ecommerce technology strategies are out of sync, which can stunt growth and cause operational roadblocks. It’s time to stop and assess your strategies, looking at current state and where you need to get to. Here are 6 major factors to consider as you evaluate your overall system and ecommerce technology strategy.
Kohl’s has made great strides with its omnichannel strategy. In 2014, it began the journey when it rolled out buy online and pickup in-store. See how the brand continues to evolve with its omnichannel strategies.