Erik Caldwell, senior vice president of logistics and supply chain for Hudson’s Bay Company, was featured in Multichannel Merchant’s April 2016 cover story talking about his role there, industry trends and the company’s acquisition of Gilt. In this excerpt from the Q&A, see what Caldwell has to say about the impact of omnichannel or “all-channel” on the retail world.
As the volume of online sales continues to rise, companies are struggling to manage the difference in B2B and D2C operations. If you’re searching for an omnichannel fulfillment partner, here are the top 5 things to consider in finding the right one.
Kawasaki Motors Corp., U.S.A. has selected Kibo for a distributed order management solution to support its new customer-focused ecommerce platform.
Pep Boys has seen incremental revenue growth when it implemented WalletAds campaigns helping the brand’s mobile advertising business. See how Vibes WalletAds helped Pep Boys with their business.
Duluth Trading Company has select Demandware’s cloud-based ecommerce platform to optimize its digital and omnichannel growth strategies.
Chargebacks911 is urging merchants in the UK to understand and use reason codes in the light of newly released fraud statistics. Figures from Financial Fraud Action UK reveal that financial fraud losses grew by 26% in 2015.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 04/27/2016 BJ's Wholesale Club Adds Buy Online, Pickup in Store Joining a growing trend, BJ's Wholesale Club has introduced buy … Continue Reading →
MCM Outlook respondents said that Amazon had a major impact on their on their DTC business. This includes the pressure to ship faster, as well as the need to offer free or reduced shipping guarantees – both reactions to Amazon Prime and Prime Now services.
In the B2B space, marketing automation is routinely used to customize messaging and campaigns, shepherding prospects through the sales pipeline largely on autopilot. At the same time, B2C marketing capabilities have kept pace and solutions are available today that use similar advancements in customer behavior intelligence advised by data. What exactly does marketing automation for retailers look like?
The need for speed in ecommerce distribution, driven largely by Amazon Prime’s two-day promise, is behind increased investments in distribution center technology as well as a trend toward more smaller, forward-based facilities closer to the customer, according to a new report. Find out what other topline results came from the survey of 1,400 IT and warehouse professionals around the globe.