Search Results for acquire

Disc Makers Sold

| MCM staff

Disc Makers, a Pennsauken, NJ-based catalog and Web merchant of CD and DVD replication products and services, has been acquired by Corinthian Capital Group, a New York-based leverage buyout firm.

E-Mail Marketing Myth #2: Permission Is a Free Pass to the Inbox

| Michael Della Penna

Over the years there has been much discussion about defining various permission levels (opt-in, confirmed opt-in, double opt-in) as a means of promoting industry best practices and in order to further distinguish legitimate communications from spam.

Little Improvements Mean a Lot

| MCM staff

The order management system (OMS) handles such functions as order entry, sales analysis, inventory planning, and accounting, among others. Many of the

MSC buys J&L

| MCM staff

Melville, NY-based maintenance, repair, and operations (MRO) supplier MSC Industrial Direct Co. announced on March 16 that it was purchasing J&L Industrial

Fire Sale?

| Mark Del Franco

While the news that Hillsboro, OR-based Norm Thompson Outfitters was sold on March 13 to Catalog Holdings came as a surprise to many, it didn’t cause

Multichannel system challenges

| Curt Barry

You’re the CIO of a multichannel company and responsible for the following: a retail merchandising and planning system that runs on IBM’s iSeries processor

Star Search

| Paul Soltoff

Every time I see high-tech gifts and gadgets merchant The Sharper Image’s direct response television commercials for its Ionic Breeze air purifier, I

How to Get More from Your Contact Center

| MCM staff

No one can argue with the need to keep a firm grip on costs, but indiscriminately moving customer traffic to a company’s Website or haphazardly outsourcing contact centers can make them less rather than more effective. The key is to develop a customer service strategy that successfully balances costs, revenue, and quality.

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