10 Things Your Ecommerce Site Must Do In 2014

| Iman Sadreddin

Just as shoppers are shaking off their post-holiday cobwebs and vowing to stick with their New Year’s resolutions this year, retailers must also resolve to continue to stay fresh and innovative because that is what shoppers expect. Don’t let your website become stale. Here are 10 capabilities your ecommerce site must be able to do in 2014.

Multichannel Merchant’s Best of 2013

| Tim Parry

2013 was a big year for ecommerce, omnichannel commerce, multichannel commerce, etc. And on the following pages, I bring you the 30 most-popular pieces of content viewed on Multichannel Merchant’s website in 2013.

FedEx Failed For Yankee Candle

| Tim Parry

Yankee Candle saw trouble with FedEx at least two weeks prior to Christmas, starting with tracking issues that they thought were due to internal system errors. Yankee Candle was also told that FedEx’s Columbus, OH facility was so “overwhelmed” that FedEx had trouble moving packages.

Bare Necessities Blindsided by UPS Issues

| Tim Parry

Though Bare Necessities ships via FedEx and UPS and uses both shippers’ last mile services with the United States Postal Service, chief operating officer Bill Richardson told Multichannel Merchant the majority of packages it shipped that had not arrived on time were being carried by UPS.

These Merchants Have the Best Return Policies

| Tim Parry

No matter how much thought goes into a gift, however, sometimes shoppers miss the target — which is why something as dry as a store’s return policy can be the redeeming factor when it comes to unwanted gifts.

Jos. A. Bank Rejects Men’s Wearhouse Acquisition Bid

| Erin Lynch

In a continuing game of back-and-forth, Jos. A. Bank has rejected the acquisition proposal from Men’s Wearhouse, citing the billion dollar proposal was “significantly undervalued.”

Amazon to Launch Pantry in 2014

| Daniela Forte

Amazon is working to expand its consumer packaged goods market and take on warehouse club stores like Costco and Walmart’s Sam’s Club with its new business the Pantry, according to a report by USA Today.

O+F Advisor December 18, 2013

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics December 17, 2013   SUBSCRIBE UNSUBSCRIBE Get a Glimpse into the Biggest Shipping Day of the Year at UPS … Continue Reading →