Nordstrom Highlights Omnichannel Experience in Q2 Gains

| Daniela Forte

Nordstrom is making the customer the center of its strategy as it focuses on creating a differentiated experience in each of its businesses, executives noted while delivering a strong second quarter report.

MCM Tuesday 8-18-15

| Chris Intili

MCM Tuesday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM TUESDAY News and Intelligence for the Multichannel Merchant August 18, 2015 Wayfair Beats Q2 Expectations, Helped By Advertising Online home goods retailer Wayfair … Continue Reading →

Week in Review: Is an Exclusive Tmall Deal a Good Move for Macy’s?

| MCM Staff

Macy’s is heading East… to China. The department store retailer has formed a joint venture with Fung Retailing Limited and will have its own online store on Alibaba’s Tmall Global platform. But is exclusivity good or bad for Macy’s, or any brand?

Macy’s 2Q Sales Are Down 2.6%, But Terry Lundgren is Optimistic

| Tim Parry

Macy’s second quarter sales decreased 2.6%, but chairman and CEO Terry Lundgren was optimistic in a press release the company issued on Wednesday morning, even though he added that sales for the fiscal year will probably be down 1%. Here’s why Lundgren is still smiling despite the negative numbers.

B2B Ecommerce Can’t Completely Copy its B2C Counterparts

| Tim Parry

The notion of consumerization of B2B ecommerce comes up a lot because B2B customers are increasingly expecting that B2C experience. Yes, there are more bells and whistles than ever in B2B ecommerce, but there’s not a straight conversion between the B2B and B2C audiences, says Steven Baruch, Vice President of Strategy for MSC Industrial Supply.

Test

| Jasmine Brown

Achieving Omnichannel Visibility in the Supply Chain Watch the Video: Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about how collaborative synchronization among all the players in the … Continue Reading →

O+F Advisor 8-12-15

| Chris Intili

O+F Advisor %%PLUGIN_WEB VERSION:1859651-View Web Version%% O+F Advisor Operations & Fulfillment Strategies & Tactics August 12, 2015 Amazon to Open First Fulfillment Center in Illinois Amazon has announced plans to … Continue Reading →