MCM Thursday 10/16/14

| Chris Intili

Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant October 16, 2014 6 Un-Merry Mobile Email Mistakes Is Google a Threat to Amazon with … Continue Reading →

Best Practices for Retail Operations and Fulfillment

| Mike O'Brien

There are several perennial challenges facing operations and fulfillment professionals. In this executive summary, several operations executives tell you how to address these challenges. Get your digital download today.

Going Global in an Omnichannel World

| Daniela Forte

During a meeting at Shop.org, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make sure that consumers have the same experience whether they buy in store or online.

MCM Global Ecommerce 10/10/14

| Chris Intili

Global Ecommerce – Multichannel Merchant View Web Version October 10, 2014   UPS Buys Global Ecommerce Firm i-parcel UPS announced today it has acquired U.S.-based global ecommerce enabler and logistics … Continue Reading →

Alibaba an Ecommerce Force to Be Reckoned With

| Mike O'Brien

Concerning Alibaba’s global aspirations, the company has struck deals in 2014 with the French and Italian governments aimed at fostering ecommerce growth for merchants from those countries selling on Tmall, including providing them with enrollment support, online marketing and customer service support.

MCM Thursday 10/9/14

| Chris Intili

Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant October 09, 2014 What Omnichannel Shoppers Mean for Retailers and Customer Loyalty 3 Technology Predictions … Continue Reading →

O+F Advisor 10-8-14

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics October 07 , 2014 Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy MetaPack Acquires ABOL Software Inc. … Continue Reading →

MCM Global Ecommerce 10/3/14

| Chris Intili

Global Ecommerce – Multichannel Merchant View Web Version October 03, 2014   Bringing Your Contact Center Across Borders With the growing popularity of cross-border ecommerce, do you need to expand … Continue Reading →

Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy

| Kevon Hills

With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, fulfillment presents retailers with another chance to shine in the eyes of seasonal shoppers.

Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

| Joe Colopy

This year marks Amazon’s 20th anniversary, and few can argue the company’s defining and revolutionary impact on commerce. So, as we reflect back on 20 years of Amazon and what lies ahead, what do commerce marketers need to consider in order to stay ahead of the competition?