What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

| Graeme Grant

In our omnichannel world, creating loyal customers will come down to being relevant to each shopper – whenever and however they choose to interact with you, whether that’s in-store, online, via email or on a mobile device.

O+F Advisor 10-1-14

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics September 30 , 2014 How to Make Your Small Business Perform Like an Omnichannel Powerhouse Sears Adds Returns, Exchanges … Continue Reading →

Tip Sheet: Managing Your Warehouse

| Tim Parry

Managing a multichannel warehouse is a fairly easy thing. All you have to do is manage the labor, the freight and the inventory. And from there, a thousand other factors assault you. In this tip sheet you will learn 10 ways to improve warehouse efficiency, how omnichannel fulfillment refines the retail strategy and more.

Competing with Free Shipping the Smart Way

| Gregg Aamoth

Once viewed as an extra customer incentive, “free” shipping has quickly becoming the norm for retailers when selling online. With online retail giants like Amazon upping the ante, it seems like there is no other option for retailers but to keep up and take the hit to the bottom line.

But omnichannel retailers are starting to realize they don’t always have resort to margin-eroding “free” shipping to compete.

Sport Chalet Re-Launches Website

| Daniela Forte

The re-launch, which took roughly six months to complete, included a complete redesign of the site, incorporation of features such as Find in Store, sale of a gift cards, and the creation of a community section that integrates customer stories, pictures and experiences.

MCM Tuesday 9-30-14

| Chris Intili

Chief Direct Marketer View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant September 29 , 2014 The Beauty of Browse Data Smart Furniture Launches Responsive Design Website … Continue Reading →

O+F Advisor 9-24-14

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics September 24, 2014 Global Carrier Options Run the Gamut Your 5-point Checklist for Going Omnichannel Building an Effective Strategy … Continue Reading →