Omnichannel Happens in the Cloud
Consumer are researching and completing transactions across multiple channels, and the omnichannel experience has become the norm. However, many retailers still struggle to deliver this new retail reality.
Consumer are researching and completing transactions across multiple channels, and the omnichannel experience has become the norm. However, many retailers still struggle to deliver this new retail reality.
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Data from its PowerUp rewards program has helped fuel omnichannel growth for retailer GameStop.
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Omnichannel commerce puts a premium on reducing the cost of order fulfillment while at the same time speeding up the fulfillment process. With automated storage and retrieval systems, this process reversed, with employees spending more time fulfilling orders.
Inventory visibility has the effect of making the supply chain work to optimum efficiency, a critical element for omnichannel success. Here’s why you need to use detailed inventory information to create a model that optimizes your particular fulfillment operation.
Omnichannel is a studied approach to meet all of these customer expectations. In order to do so successfully, retailers must reevaluate their logistics business model by putting the focus on fulfilling more orders, faster throughput and lower costs. The first step in that process is understanding the trends that define the omnichannel marketplace.
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In a new study from PwC, commissioned by JDA Software, 83% of retail executives said their supply chains were not optimized for omnichannel.