J.C. Penney’s Ecommerce Sales Continue to Rise

| Tim Parry

J.C. Penney’s ecommerce sales increased 25.3% year-over-year in September. The increase marked the third consecutive month of double-digit ecommerce sales growth, according to J.C. Penney. Ecommerce sales grew 10.8% in August, and 14% in July.

Shop.org Summit: Story Telling and Customer Centricity Prevail In Digital Experiences

| Ragini Bhalla

For two and a half days every year, marketing executives, ecommerce specialists, brand marketers, digital agencies and technology vendors all line up to attend, sponsor, speak, listen, learn and share at the Shop.org Summit. For my first Shop.org post, I’m recounting the two themes that brands really cannot afford to ignore in this hyper connected environment we live in.

Shaky Consumer Confidence Could Affect Seasonal Hiring

| Erin Lynch

Even though merchants are gearing up for the additional hiring of seasonal employees this holiday, a new report has found that “shaky” consumer confidence and an increased in efficiencies in the retail space could prevent seasonal hiring from hitting the great heights it did in 2012.

IBM Says Mobile Sparks Back-to-School Sales

| Daniela Forte

Online sales saw significant gains for back-to-school in July and through the third week of August, according to a recent IBM Digital Analytics Benchmark report. IBM attributed back-to-school gains to double-digit growth in mobile sales.

Unlocking the True Potential of Big Data

| JB Brokaw

Few banner ads are based on a retailer’s deep knowledge about specific customers. Here’s why applying CRM data to the digital channel can result in customer-centric merchandising programs, reflect inventory and supply chain realities, improve commerce conversion, maximize customer lifetime value and provide incremental lift.

MCM Tuesday August 27, 2013

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant August 26 , 2013   Holiday Readiness: Customer-Centric Marketing to Increase Revenue Funniest Amazon Product Reviews of All … Continue Reading →

J.C. Penney Grows Ecommerce Sales 14% in July

| Tim Parry

Net sales at J.C. Penney continue to decline, but the general merchants’ second-quarter results show sudden double-digit growth in its ecommerce channel. Here’s why sales at jcp.com have improved each month within the second quarter, and July sales are up over 14% to last year.

Walmart Grows Ecommerce 30% in Q2

| Daniela Forte

Ecommerce sales grew more than 30% globally for big-box chain Walmart in the second quarter of fiscal year 2014, according to a recent earnings call transcript.