Web Expenditures: Sharpening your e-commerce spend

| Curt Barry

We interviewed dozens of multichannel marketers, consultants and service providers to get a sense of how merchants are spending in relation to their strategic marketing priorities. What did we find out?

CLOSURES:THE BIG BOOK CATALOG ERA IS OVER

| Jim Tierney

J.C. PENNEY’S ANNOUNCEMENT IN NOVEMBER that it would no longer publish the semiannual big book catalog hardly came as a shocker to most industry watchers.

NEW WEBSITE FOR COLLECTIONS, ETC.

| Jim Tierney

LOW-PRICED GIFTS AND COLLECTIBLES CATALOGER COLLECTIONS ETC. revealed a new and improved Website just in time for the holiday season. As part of a phased

letters/opinions

| MCM staff

IN SOCIAL MEDIA, POINT OF VIEW EQUALS ROI Drew Neisser, founder/CEO of New York-based digital marketing agency Renegade, offers up three steps for social

The art of elegant merchandising

| MCM staff

When working on branding and merchandising, business leaders should spend a lot of time unpacking words. Everyone around the table in an organization

Elfing Himself: Q&A With Office Max’s Bob Thacker

| Tim Parry

Bob Thacker, the senior vice president-marketing and advertising at Office Max, has elfed himself again. The number of visitors to ElfYourself.com dropped last year, but Thacker says engagement by those visitors rose, which is part of the reason ElfYourself.com has returned for 2009.

Fairytale Brownies Finds Followers With Twitter

| Tim Parry

It’s not about the number of Twitter followers and the percentages for Fairytale Brownies. It’s about interacting with customers and engaging in conversation.

Penney Dumps Big Book Catalog

| Jim Tierney

Another big book catalog bites the dust: J.C. Penney announced Nov. 18 it would no longer publish the semiannual big book catalog.

In Social Media, Point-of-View Equals ROI

| Drew Neisser

Marketers rushed into social media in 2009 like gunmen into banks, looking for fast cash and a quick way out. Typically, this resulted in a bad experience for all parties and a premature determination that this

New Website for Collections Etc.

| Jim Tierney

Low-priced gifts and collectibles cataloger Collections Etc. is ready to face the all-important holiday season with new and improved Website.