MCM Tuesday April 29, 2014

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant April 28 , 2014   SUBSCRIBE UNSUBSCRIBE Why You Need Seamless Integration Through Each Retail Channel Soaring to … Continue Reading →

Gap Inc. Discusses Omnichannel and Global Strategies

| Tim Parry

Building on Old Navy’s recent debut in mainland China and Gap’s growing store base in the world’s second largest apparel market, Gap Inc. highlighted China as its largest growth initiative, where it expects sales to reach $1 billion in three years.

4 Steps to Make the Most of your Mobile Strategies

| Janet Jaiswal

Mobile devices are now officially the most pervasive pieces of technology in consumers’ personal possession, as well as the most used piece of technology by consumers in a high percentage of contexts.

Mobile is the Anchor of Omnichannel Retailing

| Janet Jaiswal

Customers can use a mobile device anywhere, and have largely changed their behavior toward the medium when it comes to product information gathering, word-of-mouth interaction with friends and family, finding discounts and even making a purchase.

Regis Launches ShopRegis Tab on UK Site

| MCM Staff

The new ShopRegis tab allows customers to shop by stylist recommendation, desired effect and hair concern, such as thinning, ageing and damaged hair… and serves an omnichannel purpose.

MCM Global Ecommerce April 25, 2014

| Chris Intili

Global Ecommerce – Multichannel Merchant View Web Version April 24, 2014   DSW Inc. Acquires Interest in Town Shoes of Canada DSW Inc. will purchase for cash approximately 44% interest … Continue Reading →

MCM Thursday April 23, 2014

| Chris Intili

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant April 22 , 2014   SUBSCRIBE UNSUBSCRIBE 4 Steps to Make the Most of your Mobile Strategies Hall … Continue Reading →

The Contact Center Is Your Customer Service Gateway

| Tim Parry

Quite possibly, your contact center is your company’s unsung hero. But how are ecommerce and omnichannel merchants treating their contact centers? Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey.